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Market Research: Beauty Retailing 2002: The Struggle
for Retailing Success

Beauty Retailing 2002: The Struggle for Retailing Success - Archived Report


Published April 2003

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This study reviews and assesses the challenges that marketers face in order to successfully compete in a changing retail environment. It provides a detailed analysis of purchase channels for cosmetics and toiletries and how retail conditions have evolved. The 2002 edition features a Trade Perceptions section, which examines how leading cosmetics and toiletries companies are perceived in various trade channels. Retailer profiles included in the fifth edition are Aura Science, Costco, CVS, Kohl’s, Sephora, Target, and Wal-Mart. (Y416B)

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FULL REPORT [US$ 14 500 (fourteen thousand five hundred US Dollars)]

INTRODUCTION [US$ 0]

PURCHASE CHANNELS [US$ 6 000]

    DEPARTMENT STORES [US$ 1 750]

    • Table 3 1 LEADING DEPARTMENT STORES IN 2001
    • Table 3-2 MANUFACTURERS’ SALES OF COSMETICS AND TOILETRIES THROUGH DEPARTMENT STORES, 1997 AND 2002
    • Table 3-3 MANUFACTURERS’ SALES OF COSMETICS AND TOILETRIES THROUGH DEPARTMENT STORES, 2002 AND 2007

    DIRECT MARKETING [US$ 1 750]

    • Table 3-4 MANUFACTURERS’ SALES OF COSMETICS AND TOILETRIES THROUGH DIRECT SALES, 1997 AND 2002
    • Table 3-5 PERSON-TO-PERSON SALES OF COSMETICS AND TOILETRIES IN THE UNITED STATES, 2001
    • Table 3-6 MANUFACTURERS’ SALES OF COSMETICS AND TOILETRIES THROUGH DIRECT SALES, 2002 AND 2007

    DRUG OUTLETS [US$ 1 750]

    • Table 3-7 MANUFACTURERS’ SALES OF COSMETICS AND TOILETRIES THROUGH DRUG OUTLETS, 1997 AND 2002
    • Table 3-8 PRIVATE-LABEL AND CONTROL BRANDS OFFERED BY DRUG OUTLETS
    • Table 3-9 CHAIN DRUG STORES RANKED BY SALES AND STORE COUNT, 2001
    • Table 3-10 MANUFACTURERS’ SALES OF COSMETICS AND TOILETRIES THROUGH DRUG OUTLETS, 2002 AND 2007

    FOOD OUTLETS [US$ 1 750]

    • Table 3-11 MANUFACTURERS’ SALES OF COSMETICS AND TOILETRIES THROUGH FOOD OUTLETS, 1997 AND 2002
    • Table 3 12 LEADING SUPERMARKET COMPANIES IN 2001
    • Table 3-13 MANUFACTURERS’ SALES OF COSMETICS AND TOILETRIES THROUGH FOOD OUTLETS, 2002 AND 2007

    MASS MERCHANDISERS [US$ 1 750]

    • Table 3-14 MANUFACTURERS’ SALES OF COSMETICS AND TOILETRIES THROUGH MASS MERCHANDISERS, 1997 AND 2002
    • Table 3-15 PRIVATE-LABEL AND CONTROL BRANDS OFFERED BY MASS MERCHANDISERS
    • Table 3-16 LEADING DISCOUNT DEPARTMENT STORES IN 2001
    • Table 3-17 LEADING GENERAL MERCHANDISERS IN 2001
    • Table 3-18 MANUFACTURERS’ SALES OF COSMETICS AND TOILETRIES THROUGH MASS MERCHANDISERS, 2002 AND 2007

    SPECIALTY STORES [US$ 1 750]

    • Table 3-19 MANUFACTURERS’ SALES OF COSMETICS AND TOILETRIES THROUGH SPECIALTY STORES, 1997 AND 2002
    • Table 3-20 SALES OF COSMETICS AND TOILETRIES THROUGH LEADING VERTICALLY INTEGRATED SPECIALTY STORES, 2002
    • Table 3-21 MANUFACTURERS’ SALES OF COSMETICS AND TOILETRIES THROUGH SPECIALTY STORES, 2002 AND 2007

    PRODUCT CATEGORIES [US$ 8 000]

    COLOR COSMETICS [US$ 1 500]

    • Table 4 1 MANUFACTURERS’ SALES OF COLOR COSMETICS PRODUCTS BY TRADE CLASS, 1997 AND 2002
    • Table 4 2 MANUFACTURERS’ SALES OF COLOR COSMETICS PRODUCTS BY TRADE CLASS, 2002 AND 2007

    FRAGRANCES [US$ 2 500]

      FRAGRANCES FOR MEN [US$ 1 500]

      • Table 4 3 TOTAL SALES OF FRAGRANCES FOR MEN BY TRADE CLASS, 1997 AND 2002
      • Table 4 4 TOTAL SALES OF FRAGRANCES FOR MEN BY TRADE CLASS, 2002 AND 2007

      FRAGRANCES FOR WOMEN [US$ 1 500]

      • Table 4-5 SALES OF FRAGRANCES FOR WOMEN BY TRADE CLASS, 1997 AND 2002
      • Table 4-6 SALES OF FRAGRANCES FOR WOMEN BY TRADE CLASS, 2002 AND 2007

    HAIR CARE PRODUCTS [US$ 3 000]

      ETHNIC HAIR CARE PRODUCTS [US$ 1 000]

      HAIR COLORING PRODUCTS [US$ 1 000]

      • Figure 4-2 MANUFACTURERS’ SALES OF HAIR COLORING PRODUCTS BY TYPE, 2001

      HAIR STYLING PRODUCTS AND HAIR SPRAYS [US$ 1 000]

      • Figure 4-1 MANUFACTURERS’ SALES OF HAIR STYLING PRODUCTS AND SPRAYS BY PRODUCT TYPE, 2001
      • Table 4-8 TOTAL SALES OF HAIR STYLING PRODUCTS AND HAIR SPRAYS BY TRADE CLASS, 1997 AND 2002
      • Table 4-9 TOTAL SALES OF HAIR STYLING PRODUCTS AND HAIR SPRAYS BY TRADE CLASS, 1997 AND 2002

      SHAMPOOS AND CONDITIONERS [US$ 1 000]

      • Table 4-10 SALES OF SHAMPOOS AND CONDITIONERS BY TRADE CLASS, 2002 AND 2007
      • Table 4-11 SALES OF SHAMPOOS AND CONDITIONERS BY TRADE CLASS, 2002 AND 2007

    ORAL CARE PRODUCTS [US$ 2 000]

      MOUTHWASHES [US$ 1 000]

      TOOTHPASTES [US$ 1 000]

      • Table 4-12 MANUFACTURERS’ SALES OF TOOTHPASTES BY TRADE CLASS, 1997 AND 2002
      • Table 4-13 MANUFACTURERS’ SALES OF TOOTHPASTES BY TRADE CLASS, 2002 AND 2007

    SKIN CARE PRODUCTS [US$ 3 500]

      BATH ADDITIVES [US$ 1 000]

      • Table 4-14 SALES OF BATH ADDITIVES BY TRADE CLASS, 1997 AND 2002
      • Table 4-15 PRIVATE-LABEL AND CONTROL BRANDS OF BATH ADDITIVES
      • Table 4-16 SALES OF BATH ADDITIVES BY TRADE CLASS, 2002 AND 2007

      FACIAL TREATMENTS [US$ 1 500]

      • Table 4-17 MANUFACTURERS’ SALES OF FACIAL TREATMENTS BY TRADE CLASS, 1997 AND 2002
      • Table 4-18 MANUFACTURERS’ SALES OF FACIAL TREATMENTS BY TRADE CLASS, 2002 AND 2007

      HAND AND BODY CREAMS, LOTIONS, AND TREATMENTS
      [US$ 1 000]

      • Table 4-19 MANUFACTURERS’ SALES OF HAND AND BODY CREAMS, LOTIONS, AND TREATMENTS BY LEADING MARKETERS, 1997 AND 2001
      • Table 4-20 SALES OF HAND AND BODY CREAMS, LOTIONS, AND TREATMENTS BY TRADE CLASS, 1997 AND 2002
      • Table 4-21 PRIVATE-LABEL AND CONTROL BRANDS OF HAND AND BODY LOTIONS OFFERED BY MASS MERCHANDISERS
      • Table 4-22 PRIVATE-LABEL AND CONTROL BRANDS OF HAND AND BODY LOTIONS OFFERED BY DRUG OUTLETS
      • Table 4-23 SALES OF HAND AND BODY CREAMS, LOTIONS, AND TREATMENTS BY TRADE CLASS, 2002 AND 2007

      SUN CARE PRODUCTS [US$ 1 000]

      • Table 4-24 MANUFACTURERS’ SALES OF SUN CARE PRODUCTS BY PURCHASE CHANNEL, 1997 AND 2002
      • Table 4-25 MANUFACTURERS’ SALES OF SUN CARE PRODUCTS BY PURCHASE CHANNEL, 2002 AND 2007

    OTHER TOILETRIES [US$ 2 000]

      DEODORANTS AND ANTIPERSPIRANTS [US$ 1 000]

      • Table 4 26 MANUFACTURERS’ SALES OF DEODORANTS AND ANTIPERSPIRANTS BY TRADE CLASS, 1997 AND 2002
      • Table 4 27 MANUFACTURERS’ SALES OF DEODORANTS AND ANTIPERSPIRANTS BY TRADE CLASS, 2002 AND 2007

      PERSONAL CLEANSING PRODUCTS [US$ 1 000]

      • Table 4-28 MANUFACTURERS’ SALES OF PERSONAL CLEANSING PRODUCTS BY TRADE CLASS, 1997 AND 2002
      • Table 4-29 MANUFACTURERS’ SALES OF PERSONAL CLEANSING PRODUCTS BY TRADE CLASS, 2002 AND 2007

KEY RETAILER PROFILES [US$ 4 000]

    AURA SCIENCE [US$ 750]

    COSTCO [US$ 750]

    CVS CORPORATION [US$ 750]

    KOHL'S [US$ 750]

    SEPHORA [US$ 750]

    TARGET [US$ 750]

    WAL-MART [US$ 1 000]

TRADE PERCEPTIONS [US$ 6 000]

      TRADE PERCEPTIONS IN MASS OUTLETS [US$ 4 000]

      • Figure 6A-1 POPULATION DEMOGRAPHICS BY OUTLET TYPE
      • Figure 6A-2 POPULATION DEMOGRAPHICS BY REGION
      • Table 6A-1 INTERVIEWS BY STORE TYPE
      • Figure 6A-3 CATEGORY IMPORTANCE
      • Table 6A-2 CATEGORY IMPORTANCE BY CHANNEL
      • Figure 6A-4 IMPORTANCE OF PRODUCT OFFERINGS
      • Figure 6A-5 IMPORTANCE OF MERCHANDISING SUPPORT
      • Figure 6A-6 IMPORTANCE OF PRICING AND PROMOTIONS
      • Figure 6A-7 IMPORTANCE OF SERVICE
      • Figure 6A-8 PERFORMANCE OF PRODUCT OFFERINGS IN MAKEUP
      • Figure 6A-9 PERFORMANCE OF MERCHANDISING SUPPORT IN MAKEUP
      • Figure 6A-10 PERFORMANCE OF PRICING AND PROMOTION IN MAKEUP
      • Figure 6A-11 PERFORMANCE OF SERVICE IN MAKEUP
      • Figure 6A-12 PERFORMANCE OF PRODUCT OFFERINGS IN SKIN CARE
      • Figure 6A-13 PERFORMANCE OF MERCHANDISING SUPPORT IN SKIN CARE
      • Figure 6A-14 PERFORMANCE OF PRICING AND PROMOTION IN SKIN CARE
      • Figure 6A-15 PERFORMANCE OF PRICING AND PROMOTION IN SKIN CARE
      • Figure 6A-16 PERFORMANCE OF PRODUCT OFFERINGS IN FRAGRANCES
      • Figure 6A-17 PERFORMANCE OF MERCHANDISING SUPPORT IN FRAGRANCES
      • Figure 6A-18 PERFORMANCE OF PRICING AND PROMOTION IN FRAGRANCES
      • Figure 6A-19 PERFORMANCE OF SERVICE IN MERCHANDISING
      • Figure 6A-20 PERFORMANCE OF PRODUCT OFFERINGS IN HAIR CARE
      • Figure 6A-21 PERFORMANCE OF MERCHANDISING SUPPORT IN HAIR CARE
      • Figure 6A-22 PERFORMANCE OF PRICING AND PROMOTION IN HAIR CARE
      • Figure 6A-23 PERFORMANCE OF SERVICE IN HAIR CARE
      • Figure 6A-24 PERFORMANCE OF PRODUCT OFFERINGS IN ORAL CARE
      • Figure 6A-25 PERFORMANCE OF MERCHANDISING SUPPORT IN ORAL CARE
      • Figure 6A-26 PERFORMANCE OF PRICING AND PROMOTIONS IN ORAL CARE
      • Figure 6A-27 PERFORMANCE OF SERVICE IN ORAL CARE
      • Figure 6A-28 PERFORMANCE OF PRODUCT OFFERINGS IN TOILETRIES
      • Figure 6A-29 PERFORMANCE OF MERCHANDISING SUPPORT IN TOILETRIES
      • Figure 6A-30 PERFORMANCE OF PRICING AND PROMOTION IN TOILETRIES
      • Figure 6A-31 PERFORMANCE OF SERVICE IN TOILETRIES
      • Figure 6A-32 IMPORTANCE OF PRIVATE-LABEL BRANDS
      • Figure 6A-33 IMPORTANCE OF THE INTERNET
      • Figure 6A-34 IMPACT OF THE ECONOMY

    TRADE PERCEPTIONS IN DEPARTMENT STORES [US$ 3 500]

    • Figure 6B-1 POPULATION DEMOGRAPHICS BY STORE TYPE
    • Figure 6B-2 POPULATION DEMOGRAPHICS BY REGION
    • Figure 6B-3 CATEGORY IMPORTANCE
    • Figure 6B-4 CATEGORY IMPORTANCE BY TYPE OF STORE
    • Figure 6B-5 IMPORTANCE OF PRODUCT OFFERINGS
    • Figure 6B-6 IMPORTANCE OF MERCHANDISING SUPPORT
    • Figure 6B-7 IMPORTANCE OF PRICING AND PROMOTIONS
    • Figure 6B-8 IMPORTANCE OF SERVICE
    • Figure 6B-9 IMPORTANCE OF COMPETING CHANNELS
    • Table 6B-1 SKIN CARE BRANDS CARRIED BY STORE TYPE
    • Table 6B-2 MAKEUP BRANDS CARRIED BY STORE TYPE
    • Table 6B-3 FRAGRANCE BRANDS CARRIED BY STORE TYPE
    • Figure 6B-10 PERFORMANCE OF PRODUCT OFFERINGS IN SKIN CARE
    • Figure 6B-11 PERFORMANCE OF MERCHANDISING SUPPORT IN SKIN CARE
    • Figure 6B-12 PERFORMANCE OF PRICING AND PROMOTION IN SKIN CARE
    • Figure 6B-13 PERFORMANCE OF SERVICE IN SKIN CARE
    • Figure 6B-15 PERFORMANCE OF MERCHANDISING SUPPORT IN MAKEUP
    • Figure 6B-16 PERFORMANCE OF PRICING AND PROMOTION IN MAKEUP
    • Figure 6B-17 PERFORMANCE OF SERVICE IN MAKEUP
    • Figure 6B-18 PERFORMANCE OF PRODUCT OFFERINGS IN FRAGRANCES
    • Figure 6B-19 PERFORMANCE OF MERCHANDISING SUPPORT IN FRAGRANCES
    • Figure 6B-20 PERFORMANCE OF PRICING AND PROMOTION IN FRAGRANCES
    • Figure 6B-21 PERFORMANCE OF SERVICE IN FRAGRANCES
    • Figure 6B-22 IMPORTANCE OF PRIVATE-LABEL BRANDS
    • Figure 6B-23 IMPACT OF THE INTERNET
    • Figure 6B-24 IMPACT OF THE ECONOMY

    TRADE PERCEPTIONS IN DIRECT SALES [US$ 2 000]

    • Figure 6C-1 SAMPLE POPULATION BY YEARS OF SERVICE
    • Figure 6C-2 MAIN REASON FOR BEING A SALES REPRESENTATIVE
    • Figure 6C-3 CATEGORY IMPORTANCE
    • Figure 6C-4 IMPORTANCE OF PRODUCT OFFERINGS
    • Figure 6C-5 IMPORTANCE OF MERCHANDISING SUPPORT
    • Figure 6C-6 IMPORTANCE OF PRICING AND PROMOTION
    • Figure 6C-7 IMPORTANCE OF SERVICE
    • Figure 6C-8 IMPORTANCE OF COMPETING CHANNELS
    • Figure 6C-9 PERFORMANCE OF PRODUCT OFFERINGS IN SKIN CARE
    • Figure 6C-10 PERFORMANCE OF MERCHANDISING SUPPORT IN SKIN CARE
    • Figure 6C-11 PERFORMANCE OF PRICING AND PROMOTION IN SKIN CARE
    • Figure 6C-12 PERFORMANCE OF PRODUCT OFFERING IN MAKEUP
    • Figure 6C-13 PERFORMANCE OF MERCHANDISING SUPPORT IN MAKEUP
    • Figure 6C-14 PERFORMANCE OF PRICING AND PROMOTION IN MAKEUP
    • Figure 6C-15 PERFORMANCE OF PRODUCT OFFERINGS IN FRAGRANCES
    • Figure 6C-16 PERFORMANCE OF MERCHANDISING SUPPORT IN FRAGRANCES
    • Figure 6C-17 PERFORMANCE OF PRICING AND PROMOTION IN FRAGRANCES
    • Figure 6C-18 PERFORMANCE OF SERVICE
    • Figure 6C-19 IMPACT OF THE INTERNET
    • Figure 6C-20 IMPACT OF THE ECONOMY

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