Based in Houston, TX, Nancy Mills is the industry manager for the Consumer Products practice of Kline & Company.
She oversees the Cosmetics & Toiletries and Household Cleaning Products reports and is the global project manager in charge of Natural Personal Care. Nancy also manages parts of the Professional Skin Care, Beauty Retailing and Salon Hair Care studies. She is launching the new program KlinePulse for consumer insight research.
Prior to joining Kline, Nancy lived in Europe, where she consulted in diverse projects in marketing, innovation, and knowledge management in both private and public sector organizations. Simultaneously, she taught cross-cultural management, negotiation, and corporate strategy in companies and at the European School of Economics. She was also a visiting lecturer at the Universita' di Venezia International Master of Nanotechnologies program.
Before that, Nancy worked in sales and marketing at International Flora Technologies, supplying botanically based raw materials to the personal care industry. She is an effective writer and public speaker on diverse topics.
She earned an MBA in international management from Thunderbird School of Global Management, with a specialization in marketing and the European business environment. Her Bachelor of Arts summa cum laude is in mass communication, and she is a Certified Knowledge Management Practitioner for Cognitive Edge (formerly known as IBM Cynefin Center for Organizational Complexity).
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