Engagement Manager, Custom Research

Kline & Company has an opportunity for a managerial position in our Custom Research practice within Kline Market Research business. Kline’s Custom Research practice provides market insights and competitive intelligence primarily in the chemicals, materials, and consumer product areas. Our clients include many of the leading multinational chemicals, consumer products, and materials companies. We primarily rely on in-depth interviews with industry participants along the value chain of the industries that we follow in order to obtain accurate and independent insights.

Job Description:

Guide the research process and deliverables of our in-depth custom research and business intelligence studies in North America.

• Proven ability to manage, mentor, and motivate in a team environment to achieve results that meet or exceed client expectations—strong interpersonal skills are critical as our teams often consist of a mix of junior analysts and industry experts.
• Strong analytical, communication, presentation, and facilitation skills for purposes of team leadership, client work sessions, and client presentations.
• Quick learner—most often you will be managing more than one project at the same time, will be required to critically review the deliverable that are prepared by the consulting team(s), and assist with extracting the insights that our clients expect. A key responsibility is to help the teams in presenting the information in a meaningful way and extract key findings.
• Time management is essential to ensure studies are completed within the allotted time/budget, as well as that the quality of the deliverables is up to the highest of Kline standards.
• In some cases, you may be required to conduct selected primary interviews to obtain critical insights and information.
• Drive staff performance to successful completion of engagement by identifying and resolving issues and conflicts in a timely manner.
• In some cases, you may be required to conduct selected primary interviews to obtain critical insights and information.
• When required, work collaboratively with Kline’s Management Consulting practice where the market research/business intelligence component is part of a larger engagement to ensure findings are well integrated into their work streams.

• Build, develop, and grow any business relationships vital to the success of the project.
• Support business development efforts by preparing proposals and budgets for assignments.
• Actively participate in client meetings, work sessions, and presentations.
• Work with sales team to drive revenue growth.

• Minimum five years of experience in market research, project management, preferably in the chemicals and materials industry, preferably in a consulting or market research environment.
• Ability to work independently and as part of a multinational team.
• Analytical, communication, presentation, and facilitation skills; advanced PowerPoint skills is a must.
• Proven ability to manage, mentor, and motivate in a team environment to achieve results that meet or exceed client expectations.
• Bachelors degree in a related field; MBA a plus.
• Willingness to travel.
• Excellent organizational skills and ability to meet deadlines.
• Good oral and written English language skills are required.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

We offer:

• Attractive salary and office location in Parsippany, NJ (home office could be considered)
• Opportunity for professional career development within an international company