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Careers: Positions Available

Client Relations Coordinator

, Market Research Reports
Prague, CZ

Kline & Company currently has an exciting opportunity for a highly motivated professional to join our Kline Market Research team. The position will be based in our regional office in Prague, Czech Republic. Our clients include many leading multinational and regional companies involved in the following sectors:

  • Our Consumer Products practice focuses on cosmetics, toiletries, and related personal care products; nonprescription drugs; and cleaning products for the household and institutional markets.
  • Our Energy practice primarily focuses on specialty sectors such as finished lubricants (industrial and automotive), lubricant basestocks, lubricant additives, synthetic lubricants, metalworking fluids, petroleum waxes, and related specialty products.
  • Our Chemicals practice focuses on specialty chemicals and materials sectors such as raw materials for cosmetics and pharmaceuticals, synthetic latex polymers, biocides, and many others.

PRIMARY RESPONSIBILITIES

 

Weights

Coordination and Sending e-mail campaigns

45%

  • Coordinate between directors/managers and support staff regarding all mailings
  • Create new mailings in EMMA Mailing System
  • Create audiences to send the mailings to using ACT database
  • Identify target audience for the mailings using ACT database
  • Process and analyze responses from sent mailings
  • Brief business managers and sales team on responses
  • Troubleshoot EMMA issues with IT staff
  • Update training materials for ACT database and mailing programs and notify staff when changes are made

 

 

 

Administration and maintenance of ACT database

45%

  • Add, delete, and code contacts
  • Assist business managers in creating mailing list from ACT database
  • Troubleshoot ACT issues with IT staff
  • Update ACT database, including continually validating client information
  • Sort returned mail by project and delete or update information as needed
  • Oversee the addition and deletion of names from the ACT system, checking for duplicates and incomplete or erroneous entries

 

 

 

Miscellaneous

10%

  • Perform Internet research to obtain correct contact information
  • Responsible for upkeep of the sales history spreadsheet
  • Responsible for upkeep of brochures portfolio
  • Train new employees as needed

Essential job requirements:

  • Excellent oral and written English language skills
  • Experience with contact databases, preferably with ACT
  • Proficiency in MS Office
  • Ability to meet deadlines independently as well as part of a multinational team
  • Ideal candidate will be very organized, precise, and able to prioritize
  • He or she will be motivated with a consistent attitude to completing tasks and with a friendly and professional approach
  • Some marketing background is a plus

We offer

  • Competitive salary for the right candidate
  • Lunch vouchers
  • Work in the centre of Prague with a young multinational team

Please send your resume and a cover letter referencing this position in the subject line to Hana Hrstková, Manager, at Hana.Hrstkova@KlineGroup.com.

Equal Opportunity Employer, M/F/D/V.

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