Preliminary results from Kline’s Laundry Chemical Products USA: Market Analysis and Opportunities research uncover trends impacting the market. Kline is in the process of conducting hundreds of structured interviews with end users of laundry chemicals, as well as in-depth interviews with suppliers, distributors, and others knowledgeable about the market for commercial laundry chemicals. The research for the report due to be published this summer has uncovered some interesting trends. For example, long-term care and assisted living facilities rather than hospitals are driving sales growth of laundry chemicals for healthcare. Growth in hospitality laundry is being restrained by the increasing popularity of AirBnB and other short-term rental options. Laundry from some of these properties is done on site in a home-style machine. (more…)
Industrial and institutional odor control products consistently demonstrate strong growth compared with other professional cleaning segments. Products like odor control, air and fabric refreshers, air fresheners, and odor eliminators are widely used by cleaning professionals to improve the cleanliness and appearance of facilities.
The professional air care market has posted a compound average annual growth of 3.0% from 2013 to 2017, according to Kline’s Janitorial and Housekeeping Cleaning Products and Foodservice Cleaning Products studies, published in 2017. These products contributed over $400 million to the industrial and institutional cleaning industry in 2017. (more…)
laundry requires specialized knowledge and service. Chemical suppliers often serve as trusted business partners for commercial end users because they provide expert service, especially for large accounts in the healthcare, hospitality, and commercial laundry segments. Kline’s research for our Laundry Chemicals study is underway and, so far, these three end-use segments appear to be contributing to market gains.
Green cleaning trends impacting professional laundry include water recycling/reuse systems, effluent management systems, ozone or electrolyzed water systems, and cold water washing. Water recycling and effluent management systems are expensive and difficult to engineer so only cleaning operations who want to promote a “sustainability/corporate responsibility” image or adhere to government regulations are likely to implement. Ozone water systems have been on the market for 20+ years, and some end users use them as part of their green cleaning initiatives while others are not sold on the usefulness of such systems. Cold water washing, where water temperatures are anywhere from 90-120 °F, use less energy than hot water washing; however, some end users that are particularly concerned with eliminating bacteria, viruses, and other germs from laundry, such as hospitals and long-term care facilities, may not be willing to use cold water washing systems. (more…)
Several European Union (EU) regulations are impacting the market for janitorial cleaning products, most prominently Registration, Evaluation, Authorization and Restriction of Chemicals (REACH), aimed at improving the protection of human health and the environment from the risks posed by chemicals, Classification, Labeling and Packaging (CLP), adopted to clearly communicate to workers and consumers the hazards of chemicals through classification and labeling, and the Globally Harmonized System of Classification and Labeling of Chemicals (GHS), which went into effect in 2015, repealing Directive 67/548/EEC, for the classification, packaging, and labeling of dangerous substances.
Understanding the needs of professional end users, such as commercial laundry processors, hospitals, lodging establishments, restaurants, extended care facilities, prisons/jails, and other on-premise laundries, are key for laundry chemical suppliers. Trends in product usage, channels of distribution, penetration of textile rental firms, the role of machinery/equipment, such as extractors, continuous batch washers or tunnels, and dispensing systems, and cost structures for processing laundry are key variables that have a direct impact on the demand for laundry chemicals. (more…)
The 2017-2018 cold and flu season has been unusually bad, and consumers and businesses know that clean hands and surfaces are crucial in staying healthy and maintaining hygienic facilities. Consumers understand the important role hand hygiene plays in maintaining good health. Awareness about frequent hand washing as a tool to prevent infection and the spread of disease is widespread. High touch surfaces, such as door handles, hand rails, elevator buttons, and shopping carts, are prime breeding grounds for virus and bacteria, and most facilities use sanitizing wipes to (more…)
Both consumers and foodservice professionals alike share concerns over foodborne illnesses and preventing such outbreaks. The cleanliness of food preparation areas, surfaces, and wares used to prepare and serve food are of utmost importance. In fact, food safety compliance was the single most important issue among over 700 foodservice professional respondents surveyed recently by Kline. Employee training was a close second in terms of importance with other trends, such as minimum wage increases, Internet of Things, green cleaning, labor saving devices, and the impact of social media on their business, such as Yelp, Open Table, and online reviews being of secondary importance. (more…)
Kline has surveyed nearly 750 end users, including those in the restaurants/hospitality, healthcare, industrial, retail, and education sectors, for the 2017 edition of its well-regarded Foodservice Cleaning Products USA study. The results confirm the importance of food safety compliance in commercial kitchens and food preparation areas. Among end users of foodservice cleaning products, food safety compliance was the single most important trend impacting their business. Employee training and compliance in relation to cleaning and guest experience ranked a close second. Minimum wage increases, green cleaning, and IoT and smart/Internet-enabled warewash machines held secondary importance. Social media and its impact on the business, such as Yelp, Open Table, and other reviews/images, was the least important trend among foodservice cleaning products end users. (more…)
Staples, Staples Advantage, Office Depot, Office Max, and others have become a rapidly expanding channel of distribution of janitorial cleaning chemicals to professionals in the away-from-home market. Office buildings and other small, independent commercial end users often take advantage of the convenience of getting their cleaning supplies along with paper products, coffee and break room supplies, and other office supply needs from such retailers. Kline has recently completed the latest edition of its venerable Janitorial and Housekeeping Cleaning Products USA study, which covers the market from 2015 to 2017 and is based on over 1,000 end user surveys. The findings are surprising. (more…)
The 2017 ISSA/Interclean North America show brought together over 16,000 cleaning and hygiene professionals in Las Vegas, NV. The event was filled with exciting workshops and top-line innovation in the technology, cleaning chemicals, and business practices.
The show floor and innovation showcase sections were filled with over 700 exhibitors, including suppliers and distributors, who shared experiences and demonstrated state-of-the-art products. (more…)